» Please allow sufficient time for order preparation, verification, and packing.

» Large orders containing accessories and tools will be shipped via Ground.

» Our primary shipping partner is UPS.

» Keep in mind that all shipping times are estimates and not guaranteed.

» Shipping fees are non-refundable.

Items Damaged In Transit

» Within 48 hours of delivery, submit photos of the damaged item(s) and all six sides of the box, along with the invoice number.

» Keep the damaged item(s), box, and all packaging materials for UPS/FedEx inspection.

» UPS will only accept the claim if all of the above is followed. If the claim is rejected due to non-compliance, we are not responsible for replacing or issuing credit for the damaged item(s).

Order Discrepancies

» Report any order discrepancies (missing or incorrect items) within 24 hours of delivery. We are not responsible for replacements or credits for discrepancies reported after this time.